After-Sales Care
Any assistance you need—wherever, whenever.
Home After-Sale Service
Service Throughout The Entire Lifespan Of Your Product
Our After-Sales Department will help you if you have any questions or problems – the range of services at your disposal includes everything from start-up to product returns.
If necessary, one of our employees will take care of your questions and interests at short notice. Our employees in after-sales service are not only flooring experts—they are also qualified in many other specific areas. For example, our team includes experienced designers who are pleased to provide any additional packaging suggestions for any specific needs.
Take care of your project. End-to-end.
From product selection to delivery and after-sales support, our dedicated team is here to keep your project moving smoothly at every stage.
Fast and Personalized Service
Every request is handled by a dedicated team that takes care of the entire process, from quotation to delivery at your doorstep.
Pre-After Service
We guarantee that our flooring will arrive intact with packaging made of carton and polyfoam.
After-Sales Team 7/24/365
Support from proluxe floor doesn't end at product delivery, as we have a responsive after-sales team that provides solutions within 8 hours of contact.